Servicing & Repair

Our primary objective is to minimise the downtime caused due to maintenance and repair, which we achieve through highly-trained repair and maintenance teams and services that are available just a call away.

Zapotec Scientific Solutions has committed for supplying scientific instruments and accessories. Specialising in consumables and equipment supporting all forms of microscopy.

The Zapotec Scientific Solutions service team supply and maintain the latest instrumentation and accessories from academic institutions to the commercial sectors across the INDIA.

Besides other products, we supply sales and services for some of the leading companies in the microscopy industry, including Thermofisher, EDS &EBSD – (EDAX) and CPD Systems.

We offer routine planned maintenance and repair service on an on-call basis or as an annual service contract tailor made to meet a customers’ individual needs. We can repair and service onsite.

We can offer help and support from pre-purchase stage, all the way to applications training and long term service support. Our goal is to ensure we provide the most appropriate solution and assistance to match our clients’ requirements, timescale and budget. We offer competitive rates you’ll find hard to match anywhere else in the microscopy sector.

Our core key service features include
  • Skilled, service engineers available for Vacuum Coaters - (AGAR and Quorum), SEM, FESEM & Focused Ion Beam System Thermofisher, EDS &EBSD – (EDAX) and CPD Systems.
  • Team of service coordinators to assist with your enquiries and schedule an engineer to visit at your convenience
  • Service contract or ‘casual’ call out basis
  • Extensive back up facilities
  • Applications support / advice / training - let us know what you need

Please contact our service department directly for advice and immediate assistance